Returns & Exchanges
At Manukora, we stand behind the quality of our Mānuka honey and want you to be completely satisfied with your purchase. If your order doesn't meet your expectations, we offer a 30-day satisfaction guarantee for a full refund or exchange.
Contact Support
Reach out to our customer care team via email with your order number and the reason for your return within 30 days of delivery.
Receive Authorization
Our team will review your request and provide a Return Merchandise Authorization (RMA) along with instructions for returning your honey.
Package Your Item
Securely pack the item in its original packaging to ensure it arrives safely back at our facility; please note that for food safety, some items may not require physical return.
Processing & Refund
Once we verify your request, we will process your refund to the original payment method or issue a replacement within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing